Development of the Web Judicial Statistics Module within the Integrated Case Management System (ICMS)

Client

Agency for Court Administration / Ministry of Justice of the Republic of Moldova
Supported by: Development partners (e.g., USAID, UNDP, EU)

Project Timeline

Q1 – Q4, 2016

Background

In 2016, the Republic of Moldova undertook significant steps to modernize its judiciary through the implementation of the Integrated Case Management System (ICMS). While ICMS introduced automation in court operations, there was a critical need for a dedicated Web Judicial Statistics Module to generate, analyze, and publish judicial performance data in a reliable and standardized manner.

Prior to this, reporting was manual, fragmented across courts, and lacked real-time visibility. This limited the ability of the Ministry of Justice and Supreme Council of Magistracy (SCM) to make data-driven decisions.

Objectives

• Develop a centralized web-based module to collect and analyze judicial statistics automatically from ICMS
• Standardize reporting methodologies across all courts
• Provide real-time dashboards and reports for internal decision-makers
• Enable public access to selected performance indicators to promote transparency and trust

Core Functionalities

• Automatic data extraction from ICMS across civil, criminal, and administrative cases
• Calculation of standardized indicators: clearance rate, backlog, case duration, judge workload, etc.
• Custom filtering and comparison tools by court, region, time period, or case type
• Exportable reports in Excel and PDF formats
• Public access module for non-sensitive statistics
• Multi-language support (Romanian, Russian, English)

Technical Highlights (2016 Stack)

• Frontend: ASP.NET MVC with Razor Views and JavaScript chart libraries
• Backend: .NET Framework with SQL Server Reporting Services (SSRS)
• Database: Microsoft SQL Server (reporting schema created via read-only replicas)
• Security: Role-based access, internal logging, HTTPS, session management
• Hosting: Deployed on national government infrastructure under the e-Justice framework

Development Process

1. Requirements Collection

   • Conducted consultative workshops with courts, SCM, and Ministry of Justice

2. Statistical Framework Definition

   • Adopted CEPEJ-compliant indicators and adjusted to local context

3. Data Mapping

   • Mapped over 100 data fields across ICMS modules for consistent reporting

4. Development & Testing

   • Agile iterations with functional reviews

   • Parallel testing using anonymized data from pilot courts

5. Deployment & Capacity Building

   • Rolled out nationally by end of 2016

   • Trained court statisticians and administrators across 40+ courts

Key Achievements

• Moldova's first national judicial statistics portal with real-time data
• Over 80 performance indicators available for analysis
• Full alignment with EU and CEPEJ statistical methodologies
• Used by SCM and MoJ for planning, resource allocation, and monitoring judicial efficiency
• Enabled Moldova to demonstrate measurable progress in its justice sector reforms to international partners

Impact

• Marked a turning point in transparency and evidence-based judiciary management
• Set the foundation for future improvements such as judge-level dashboards, HR analytics, and predictive workload balancing
• Still operational as part of Moldova’s national ICMS framework, with subsequent enhancements since 2016