Consultancy for the DigitaRoadmap & ToR of the Registry of Arms Information System (RAIS)

Client: General Police Inspectorate / Ministry of Internal Affairs, Republic of Moldova

Consultant: Indrivo (Digital Consulting and Technical Architecture)

Objective of the Engagement

The Ministry of Internal Affairs engaged Indrivo to deliver specialized consultancy services to define the digital transformation strategy and develop a comprehensive Terms of Reference (ToR) for the design, development, and implementation of the Registry of Arms Information System (RAIS).

The goal was to provide a clear digital vision, actionable requirements, and a procurement-ready ToR for modernizing firearm and arms registration processes in line with EU directives and Moldova’s national legislation.

Scope of Indrivo’s Consultancy

1. Needs Assessment & Institutional Review

  • Stakeholder interviews with police departments, registry units, and IT staff

  • Business process mapping of existing manual/partial electronic workflows

  • Gap analysis against international standards (EU, SEESAC)

2. Functional Specifications

  • Defined the core functionalities of RAIS:

    • Arms registration & traceability

    • License lifecycle management

    • Inter-agency access and secure audit logs

    • Digital workflow automation

    • Integration with national e-Government platforms (MPass, MSign, MNotify, MPay)

3. System Architecture Design

  • Proposed a modular, service-oriented architecture (SOA)

  • Role-based access model across user types (Police, Inspectors, Admins)

4. Terms of Reference Development

  • Full documentation of:

    • Business & technical requirements

    • Legal and operational constraints

    • System interface and performance expectations

    • Acceptance criteria and expected deliverables

  • Procurement-optimized language for tender inclusion

5. Digital Roadmap & Rollout Strategy

  • Phased implementation plan aligned with institutional capacity

  • Recommended open standards for future interoperability and scalability

  • Risk mitigation measures and change management approach

  • Sustainability and support model recommendations

Key Outputs Delivered

Deliverable Description
ToR Document 100+ pages detailing all functional, non-functional, and integration requirements
Digital Transformation Roadmap Strategic roadmap for phased rollout of RAIS
High-level System Architecture Security model, modules, data flows, integration plan
Compliance & Legal Alignment Matrix Mapping of features to national/EU requirements
Costing & Procurement Guidelines

Estimates and selection criteria for vendos

Impact of the Consultancy

Area Impact
Strategic clarity Provided a clear and comprehensive vision for RAIS
Procurement readiness Enabled MIA to publish a detailed, actionable ToR for vendor selection
Interoperability design Ensured future system would align with Moldova’s digital infrastructure
Legal compliance Embedded firearm legislation and data protection principles in requirements
Risk reduction Identified legacy gaps and proposed mitigations for transition challenges

Next Steps (Post-ToR Phase)

  • Public tendering of system development (based on ToR)

  • Selection of IT vendor

  • Supervision of development phase using roadmap and acceptance criteria defined by Indrivo

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